Newsroom Search Français

Home
About us
About us
Corporate Reports
- Annual Reports
- Strategic Plan
Heintzman Leadership Award

Honouring outstanding leadership and the promotion of citizen-centred service in the Canadian public sector.
- Previous Winners
Our Work
Councils

PSSDC and PSCIOC is a unique model of all levels of government working together to improve service delivery.
- Member Login
Research and measure citizens satisfaction

Find out how citizens and businesses view public sector services at all levels of government.
Learning and Training

Flexible training options and certifications centered on service delivery excellence.
Contact Us

Team members

Alex Denike

alex.denike@iccs-isac.org | (437) 999-6245

Michal Dziong

Director, Research

michal.dziong@iccs-isac.org | (437) 999-6210

Linda Robins

Director, Corporate Affairs

linda.robins@iccs-isac.org | (437) 999-5685

Maria Luisa Willan

maria.willan@iccs-isac.org

Rosemary Velcich

rosemary.velcich@iccs-isac.org

About us

The Institute for Citizen-Centred Service respectfully acknowledges that we live and work on the traditional lands of the Indigenous Peoples (Inuit, First Nations, Métis) of Canada. We honour the ancestry, heritage, and gifts of the Indigenous Peoples and give thanks to them.