Joint Councils

Members of the PSCIOC and the PSSDC, are known as the Joint Councils, form pan-Canadian inter-jurisdictional councils focused on citizen-centred service delivery.

Public Sector Service Delivery Council (PSSDC)

The PSSDC members share information and best practices, identify pan-Canadian service delivery challenges, gain insight into client needs, develop practical solutions, and create seamless services across all levels of government.

Public Sector Chief Information Officer Council (PSCIOC)

Members of the PSCIOC enable enhanced digital services through pan-Canadian collaboration and leadership to manage information technology, digital trust and credentials, interoperability, emerging technologies, and cyber security.

Research and measure citizens satisfaction

Download the latest research studies to find out how citizens and business view public sector services at all levels of government.

Learning and Training

Certification and learning programs offer high-quality professional education opportunities to public sector service delivery employees. Designed by senior leaders from the Canadian service delivery community to help you gain trust from the citizens you serve.