All attendees at the PSCIOC and the PSSDC Council meetings, including Council members and guest observers, must register in advance. Guest observers may attend at the invitation of a Council member and are required to pay the full registration fee.
Refund requests must be received in writing at least four weeks before the meeting. Approved refunds are subject to a $50.00 administration fee to offset financial charges. Registration fees are non-refundable if the Secretariat is notified less than four weeks before the meeting.
Registrants who are unable to attend may designate a substitute participant. Written notice of any substitution must be sent to the Director, Pan-Canadian Engagement & Head of Secretariat (maria.willan@iccs-isac.org) before the meeting.
Registrants who do not cancel and do not attend will be charged the full registration fee. Travel and accommodation expenses are the responsibility of the participant.
Refunds are not available within four weeks of the meeting, as costs related to the venue, food and beverage, transportation, evening events, and other arrangements may already have been finalized and become non-refundable.
The ICCS reserves the right to cancel or postpone workshops. If a workshop is cancelled, participants will be notified by email and offered the option to attend a future session or receive a refund. Refund requests must be submitted at least 72 hours before the scheduled start date.
Participants who wish to withdraw from an online self-study learning program must notify the Director, Pan-Canadian Engagement, Learning & Development Program (alex.denike@iccs-isac.org). A full refund will be issued if written notice is received within 30 business days of registration. After 30 business days, registration fees are non-refundable. The ICCS is not responsible for changes to work commitments or personal circumstances that may affect participation in the program.
Due to the digital nature of our publications, all publication purchases are final and non-refundable.
Updated: June 22, 2026
