What is the ICCS?
We are a not-for-profit organization dedicated to improving service delivery for Canadians when interacting with all levels of government. We champion a people-centered approach in the public sector through our activities:
- provide a neutral platform for inter-jurisdictional collaboration and shared learning for the public service delivery community in Canada;
- provide strategic planning and secretariat services to senior public sector leadership teams focused on pan-Canadian collaboration;
- monitor and measure the progress of the Canadian public sector in improving satisfaction with service delivery; and,
- promote cost-effective public-sector service delivery through sharing of best practices, approaches, tools, and publications.
Features
PARTNERSHIPS
Meet our Board of Directors Series
The ICCS is pleased to introduce you to members of our Board of Directors. Meet Mark Burns, who is a senior executive with the Government of Yukon. We are grateful for his expertise and leadership in advancing citizen-centred service priorities of all levels of government across Canada.
PARTNERSHIPS
New agreement to improve services for Canadians
CDS CEO, Paul N. Wagner, and Government of Yukon Director of eServices for Citizens, Mark Burns, signed a new agreement to improve access to secure and user-friendly online services, no matter where you are in the country.
