Inter-jurisdictional councils collaborating and focusing on service delivery.
About the Councils
An easy-to-use client satisfaction survey instrument that facilitates benchmarking across jurisdictions and adjusting for common factors.
Measure Your PerformanceCMT users can request a customized benchmarking report to quantitatively gauge how their results rank against those of peer organizations.
Start BenchmarkingDo you know an outstanding Canadian public sector leader who has transformed the quality of citizen-centred service across Canada?
May 03, 2019 • apolitical
Ten years on: What’s next for behavioural insights?
Opinion: Success has been built on three Es — empirical, experimental, ethical.It has been over 10 years since the influential book “Nudge” by Richard...
