Inter-jurisdictional councils collaborating and focusing on service delivery.
About the Councils
An easy-to-use client satisfaction survey instrument that facilitates benchmarking across jurisdictions and adjusting for common factors.
Measure Your PerformanceCMT users can request a customized benchmarking report to quantitatively gauge how their results rank against those of peer organizations.
Start BenchmarkingDo you know an outstanding Canadian public sector leader who has transformed the quality of citizen-centred service across Canada?
Mar 25, 2019 • The Mandarin
The next long wave of reform — where will the ideas come from?
This address by Terry Moran, chair of the Centre for Policy Development and former Secretary of the Department of the Prime Minister and Cabinet, was ...
