Stay on top of the latest research in public-sector service delivery.Research Products
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Inter-jurisdictional councils collaborating and focusing on service delivery.About the Councils
An easy-to-use client satisfaction survey instrument that facilitates benchmarking across jurisdictions and adjusting for common factors.Measure Your Performance
CMT users can request a customized benchmarking report to quantitatively gauge how their results rank against those of peer organizations.Start Benchmarking
Fundamentals of Public Sector Service
New public course offering! This workshop is open to public service managers across all four levels of government (Municipal, Regional, Provincial and Federal) in all jurisdictions in Canada. Delivered directly to your desktop virtually, this live facilitator-led session eliminates the need for travel.
MSDO 2019 Conference
Get ready for another great opportunity to network with great colleagues from across Canada. Like all MSDO conferences, there will be lots of fun social events and great sessions.
Jun 01, 2019 • European Commission
The Future of Government 2030+: A Citizen Centric Perspective on New Government Models
The objective of this project is to explore emerging societal challenges, analyse trends in a rapidly changing digital world and launch and EU-wide de...