Designing Service Standards, March 19 an 20, 2025 (1pm to 3pm, ET) $295 plus applicable taxes
Stepping up as a frontline leader - March 21, 2025 (1-4pm ET - virtual - $399 plus applicable taxes) in partnership with IOG
Leading your team - March 28, 2025 (1-4pm ET - virtual - $399 plus applicable taxes) in partnership with IOG
The Client Journey, April 29 and 30, 2025 (1pm to 3pm, ET) $295 plus applicable taxes)