Newsroom Search Français   
Institute for Citizen-Centred Service
  • Home
  • About us

    About us

    • Board of Directors
    • Executive Director
    • Team members
    • History of the ICCS
    • What is citizen-centred service?

    Corporate Reports

    • Annual Reports
    • Strategic Plan

    Our partners

    Heintzman Leadership Award

    Honouring outstanding leadership and the promotion of citizen-centred service in the Canadian public sector.

    • Previous Winners
  • Our Work

    Councils

    PSSDC and PSCIOC is a unique model of all levels of government working together to improve service delivery.

    • Member Login
    • PSCIOC Member Login

    Research and Publications

    Find out how citizens and businesses view public sector services at all levels of government.

    Measure and Benchmark

    Compare and benchmark client satisfaction levels within your organization.


    Learning and Training

    Flexible training options and certifications centered on service delivery excellence.

  • Contact Us
  • Home
  • Our Work
  • Councils
  • Public Sector Chief Information Officer Council (PSCIOC)
  • Microsoft Office 365 Working Group

Microsoft Office 365 Working Group

The Microsoft Office 365 Working Group was set up to understand the experiences of other jurisdictions that may have adopted Microsoft Office 365 (M365) in their IT environment. Specific interests included licensing, support services, corporate implementation and procurement.



Member Login

Councils

  • Joint Councils
    • Digital Trust and Credentials Program
    • Digital Service Delivery Talent Working Group
    • Death Notification Community of Practice
  • Public Sector Service Delivery Council (PSSDC)
    • Unclaimed Benefits Working Group
    • Contact Centre Community of Practice
    • Experience Community of Practice of Client-Centric Services Design
  • Public Sector Chief Information Officer Council (PSCIOC)
    • National CISO Committee on Information Protection
    • Microsoft Office 365 Working Group
    • Information and Communication Technology Policy
    • Information Technology Procurement Community of Practice
  • Playbooks/​Research
  • Research Resources

Member Login
  • Contact Us
  • Pri­va­cy Policy
  • Refund Pol­i­cy
  • © 2025
The Institute for Citizen-Centred Service respectfully acknowledges that we live and work on the traditional lands of the Indigenous Peoples (Inuit, First Nations, Métis) of Canada. We honour the ancestry, heritage, and gifts of the Indigenous Peoples and give thanks to them.
Institute for Citizen-Centred Service