What is the ICCS?
We are a not-for-profit organization dedicated to improving service delivery for Canadians when interacting with all levels of government. We champion a people-centered approach in the public sector through our activities:
- provide a neutral platform for inter-jurisdictional collaboration and shared learning for the public service delivery community in Canada;
- provide strategic planning and secretariat services to senior public sector leadership teams focused on pan-Canadian collaboration;
- monitor and measure the progress of the Canadian public sector in improving satisfaction with service delivery; and,
- promote cost-effective public-sector service delivery through sharing of best practices, approaches, tools, and publications.
Features
PARTNERSHIPS
Meet our Board of Directors Series
The ICCS is pleased to introduce you to members of our Board of Directors. Meet Mark Burns, who is a senior executive with the Government of Yukon. We are grateful for his expertise and leadership in advancing citizen-centred service priorities of all levels of government across Canada.
June 21 - National Indigenous Peoples Day
Learning at your fingertips
The Reconciliation: A Starting Point mobile app is a reference tool for learning about First Nations, Inuit and Métis Peoples, including key historical events and examples of reconciliation initiatives. Users will learn why reconciliation matters and what public servants need to know and do to advance reconciliation with Indigenous Peoples in Canada.
