Service Mapping Sub-Committee

In 2008, the Joint Councils of the Public Sector Service Delivery Council (PSSDC) and the Public Sector Chief Information Officers Council (PSCIOC) approved a proposal to develop a detailed plan to further extend Canadian governments’ use of service mapping and enterprise architecture across jurisdictions in support of government service transformation.

As a result, the Service Mapping Sub-Committee (SMSC) was created to initiate broader public/private sector engagement to both enhance awareness and explore other potential contributions. SMSC members are public sector officials representing the three orders of government (federal, provincial/territorial and municipal) responsible for, or interested in, the application of citizen-centric service mapping or enterprise architecture within their respective jurisdictions.

The mandate of the Service Mapping Sub-Committee is to:

  • provide an inter-jurisdictional information-exchange forum and communications ‘hub’ for topics and initiatives of interest for service mapping specialists and enterprise architects within Canadian governments. Of particular interest is the development, use and extension of citizen-centric service models (such as the Canadian Governments Reference Model (CGRM), methods (such as the Business Transformation Enablement Program (BTEP) or service bundling), and tools (such as the computing infrastructure envisioned by the Municipal Reference Model Version 2 (MRM v2) project);
  • provide an advisory function to the PSCIOC, the PSSDC, and other joint inter-jurisdictional citizen-centric service mapping and modeling initiatives;
  • explore and engage broader public/private sector participation and support for the related efforts of the inter-jurisdictional community as a whole; and,
  • provide stewardship and governance for the continued evolution of the Canadian Governments Reference Model (CGRM).