The Certification & Learning (C&L) programs offered by the ICCS provide high-quality professional education opportunities to public sector service delivery staff. Designed by senior leaders from the Canadian service delivery community, our programs aim to:
The ICCS offers two certification streams, along with a variety of in-person courses, intended to offer flexible training options to your organization. We also offer a Train-the-Trainer program for organizations interested in increasing their internal capacity.
Increase your service delivery competencies or those of your team by signing up for our C&L programs. Contact us for more information.