The Heintzman Leadership Award is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual that has demonstrated outstanding leadership within the Canadian public sector in promoting citizen-centred service. In particular, recipients of the award have demonstrated superior and sustained leadership that has resulted in transformational change to the quality of public sector service delivery both within their own jurisdiction, and across jurisdictional boundaries.
The 2009 Heintzman Leadership Award is presented to D. Scott Campbell in recognition of his vast contribution to the promotion of and commitment to citizen-centred service across all levels of government in Canada.Scott Campbell served the Government of Ontario for nearly 30 years and was the government’s first corporate Chief Information Officer. Scott Campbell was a leader and champion in establishing a vision and ongoing implementation of citizen-centred service delivery in Canada, both in public and behind the scenes over many years and in many roles. Examples of his leadership included:
In recognition of his outstanding, innovative and transformational leadership in promoting citizen-centred approaches to service delivery, the Institute for Citizen-Centred Service proudly awards D. Scott Campbell the 2009 Heintzman Leadership Award.